More about the Zen Den

Absolutely! We offer the flexibility to tailor your Pamper Package to suit your preferences. Just let our team know your desired treatments, and we will create a bespoke experience for you.

We provide all necessary items for your pampering experience, including robes and slippers. However, it is essential to bring your own swimwear for hot tub access. Feel free to bring any personal items that will enhance your comfort.

Pamper Packages are available throughout the week, including weekends. We recommend booking in advance to secure your preferred date and time. Please check our online booking system for specific availability.

Our Pamper Packages include a delightful combination of massages, facials, hot stones, manicures, pedicures, and access to our hot tubs. Each package is designed to provide a holistic relaxation experience. You can choose from various options tailored to your needs.

Absolutely! We welcome you to bring a friend for support. Just let us know in advance so we can accommodate everyone comfortably.

Yes, our skin consultation is completely free of charge. We believe in providing value and helping you make informed decisions about your skincare. There’s no obligation to purchase anything.

We’ll ask about your skincare history, any concerns you have, and your goals. This helps us understand your needs better. Feel free to share any allergies or sensitivities too.

Please arrive with a clean face, free from makeup. It’s also helpful to bring any skincare products you currently use. This information helps us provide tailored advice.

The free skin consultation typically lasts around 30 minutes. This allows us to assess your skin and discuss your concerns thoroughly. We want to ensure you leave with a clear understanding of your options.

Absolutely! Our treatments are designed for everyone, including men. We offer a range of services tailored to male skin care needs, ensuring a welcoming experience for all clients.

CACI is a non-surgical facelift treatment that uses microcurrent technology to lift and tone the skin. It stimulates facial muscles, improving contour and reducing fine lines. Many clients enjoy the immediate results and long-term benefits.

Waxing can cause mild discomfort, but our experienced therapists use techniques to minimise pain. We also use high-quality wax that adheres well to the hair, making the process smoother. Many clients find the results worth the brief discomfort.

LED therapy uses specific wavelengths of light to target various skin concerns. It can help reduce inflammation, promote healing, and stimulate collagen production. This non-invasive treatment is suitable for all skin types.

The frequency of treatments depends on the specific service and your skin goals. For optimal results, we recommend a personalised treatment plan during your consultation. Regular sessions can enhance the benefits and maintain your skin's health.

Yes, chemical peels are safe when performed by trained professionals. They help to exfoliate the skin, improve tone, and reduce imperfections. We tailor each peel to suit your skin type and concerns.

Microneedling is a minimally invasive treatment that stimulates collagen production. It uses fine needles to create micro-injuries in the skin, promoting healing and rejuvenation. This treatment can improve skin texture, reduce scars, and enhance overall appearance.

Cancellations accepted up to 24 hours before the scheduled service. Within 24 hours of the service, cancellations will be charged 50% of the scheduled cost.

Booking an appointment is easy! You can use our online booking system or contact us directly via phone or email. We look forward to welcoming you to the Zen Den.

No, everyone is welcome at The Zen Den - many of our regular clients are men. We also offer packages for children's birthdays too. Check out our male massage treatments and kids packages for more info.

Online consultations involve filling out a detailed form and jumping on a video call to receive expert advice by email. In-person sessions include a skin scan and face-to-face discussion.

Our salon is open Monday to Saturday from 9 AM to 7 PM. We are closed on Sundays. Please check our website for any holiday hours or special events.

Yes! Free on-road parking is available directly outside the salon. Please always try to park either on the driveway or just outside the house where possible. Please also refrain from parking on any grass verges down the road.

We’re in Tilehurst, Reading — tucked away in a private garden space. You’ll receive directions with your confirmation.

We offer a wide range of treatments — from relaxing massages and beauty must-haves (like waxing, nails, brows, and lashes) to advanced skin solutions including microneedling, chemical peels, LED light therapy, and CACI facials. We also run pamper parties, bridal prep packages, and offer tailored skincare consultations. Whether you’re here to unwind or target a specific concern, we’ll help you find the right treatment.